Founders' Memorial (FM) is developing a Service Blueprint. The Blueprint will be a visual representation of the end-to-end service delivery process, highlighting the frontstage and backstage components of all the touchpoints and interactions with FM's visitors, including digital aspects. It will provide FM's internal and external stakeholders structure and clarity to understand, optimise, fix, and innovate the service delivery experience, ultimately leading to better customer satisfaction.
Award notice · reference NHB000ETT25000006 · compiled from the published data.gov.sg procurement dataset.
Buyer
Awarded to
| Supplier | Contract value |
|---|---|
| VERIAN GROUP PTE. LTD. | Sign in |
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Start 14-day Pro trial →Contains information from Government Procurement via GeBIZ, published by the Ministry of Finance, accessed on 4 Oct 2026 from data.gov.sg, which is made available under the terms of the Singapore Open Data Licence version 1.0. Figures are derived from published award records and may be incomplete or delayed; refer to the official GeBIZ platform for authoritative information.